PRIVACY POLICY
Legal notice
At PFB, SLU we understand the importance of protecting our users' personal information and ensuring a responsible, secure, and transparent processing of their data. The trust that users place in us is essential, and for this reason, we treat all personal information with the utmost confidentiality and in accordance with applicable regulations.
The purpose of this Privacy Policy is to provide clear information on the collection, use, retention, and protection of personal data provided by users through this website.
PFB, SLU undertakes to respect the privacy of users at all times and to adopt the technical and organizational measures necessary to guarantee the security and integrity of personal data, preventing unauthorized access, loss, or any improper processing.
Before providing any personal data, the user must carefully read this Privacy Policy and freely decide whether they wish to provide the requested information. By providing their data, the user declares and guarantees that they are of legal age and that the information provided is true, accurate, complete, and up to date, assuming the responsibility derived from any inaccuracy or omission.
In the event that the data provided belongs to third parties, the user guarantees that they have previously informed these third parties of the content of this Privacy Policy and have obtained the necessary consent to communicate their data to PFB, SLU for the corresponding purposes.
PFB, SLU processes personal data in accordance with the provisions of Law 29/2021, of October 28, qualified on the protection of personal data of the Principality of Andorra, as well as with the rest of the applicable regulations in force regarding data protection.
2.1. Scope of application and responsibility
The present Privacy Policy is applicable to all personal data that PFB, SLU may collect through its website, as well as through any other electronic communication channel linked to its services or activities.
The personal data that may be requested include, among others, the first name and surname, postal address, email address, telephone number, postal code, identification document (DNI, passport, or equivalent), and any other information necessary to manage the relationship with the user or the provision of the services offered.
PFB, SLU shall be responsible for the processing of the personal data provided by users and undertakes to process them in a lawful, fair, and transparent manner, adopting the appropriate measures to guarantee their confidentiality and security.
For any inquiry, doubt, or request related to this Privacy Policy or the processing of personal data, users may contact PFB, SLU at the address located at Carrer Pas de la Casa, no. 5, 3rd floor 1st door, Encamp AD200 (Principality of Andorra), or by email at: pabloproriders48@gmail.com.
2.2. Purpose of processing and legal basis
PFB, SLU will process user data for the following specific purposes:
• Resolution of inquiries made via email or web form.
• Sending communications requested by the user through the forms intended for such purpose regarding our services or through our newsletter.
This processing will always be carried out with the prior consent of the user through the acceptance of this Privacy Policy.
Furthermore, PFB, SLU may process data based on the execution of a contractual or pre-contractual relationship with the user (for example, when contracting a service or requesting a quote).
The data may also be processed for compliance with legal obligations imposed by applicable tax, accounting, or transport regulations.
2.3. Data processors and controllers
The processing of user data may be carried out by suitable service providers contracted by PFB, SLU.
These providers will only process the data for the previously established purposes and following precise instructions from PFB, SLU, strictly complying with legal standards on personal data protection, information security, and confidentiality.
Under no circumstances will our data processors or service providers process the data for other purposes or communicate them to third parties.
2.4. Retention period
PFB, SLU will retain users' personal data only for the time necessary to fulfill the purposes for which they were collected, as well as during the legally established retention periods.
• Resolution of inquiries made via email: 5 years after the response.
• Sending of requested communications via email: 5 years from the request.
Once these periods have elapsed, the data will be blocked for the time necessary to address potential legal liabilities and subsequently deleted securely.
2.5. Users' rights
The user may, at any time and free of charge, exercise their rights of access, rectification, erasure, objection, restriction, and portability of their personal data.
To exercise these rights, the user may send a request accompanied by a copy of their identity document to PFB, SLU, by email, to the addresses indicated above.
In any case, the user is informed that, if they consider that PFB, SLU has violated the rights recognized to them by the applicable data protection regulations, they may file a complaint with the Andorran Data Protection Agency (APDA) through its official website: https://www.apda.ad.
2.6. Revocation of consent
The user's consent for the processing or transfer of their data will always be revocable, without retroactive effects.
To revoke this consent, users may contact PFB, SLU at Carrer Pas de la Casa, no. 5, 3-1, Encamp AD200, or by sending an email to pabloproriders48@gmail.com.
In the event of revocation, PFB, SLU will stop processing the data, unless there are compelling legitimate grounds or for the exercise or defense of potential claims.
2.7. Necessary nature of the requested data
The data collected by PFB, SLU through the various forms on its website are necessary to fulfill the expressed purposes.
Therefore, if the user does not provide them, PFB, SLU will not be able to address their request or guarantee the correct provision of the service.
2.8. Automated decisions and profiling
PFB, SLU may create user profiles based on the information provided in order to tailor commercial communications to their interests.
In these cases, the user will have the right to obtain human intervention, express their point of view, and contest the decision made by PFB, SLU.
PFB, SLU does not make automated decisions with significant legal effects on the user, beyond the personalization of offers and informative content.
2.9. Personal data protection measures
PFB, SLU uses appropriate technical and organizational measures to ensure a level of security adequate to the risk presented by data processing, particularly against the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or the unauthorized disclosure of or access to such data.
2.10. Use of "cookies"
We use cookies, pixels, and other technologies (collectively referred to as "cookies") to recognize your browser or device, learn more about your interests, and provide you with essential services and features. They are also used for other purposes, such as:
• Ensuring the correct functioning of the web pages.
• Storing preferences, such as language or font size.
• Learning about the user's browsing experience.
• Collecting anonymous statistical information, such as which pages have been visited or how much time was spent on the website.
Cookies allow you to take advantage of many of PFB, SLU's essential features. For example, if you reject or block our cookies, you will not be able to add items to your shopping cart, proceed to checkout, or use services.
When you interact with PFB, SLU's services, authorized third parties may also set cookies. These third parties may include search engines, measurement and analytics service providers, social networks, or advertising companies. The use of cookies by third parties is linked to the delivery of content, including ads relevant to your interests, measuring the effectiveness of ads, and providing services on behalf of PFB, SLU.
The user can manage cookies through their browser's configuration settings. Most browsers feature a "Help" option that explains how to configure it to reject new cookies, receive a notification when a cookie is sent, or disable them entirely.
Having read all the information provided, the user is advised that if they continue browsing our website without taking measures to customize their browser to prevent the installation of cookies, they are giving their express consent for their use.